Ordering a custom drum or kit
If you'd like to have a Carolina Drumworks snare
or kit custom made for you, there are a few steps
we recommend as the best process for getting
you to the end result you're looking for.
The first is contacting us by email or phone
to begin the discussion. We'll prompt you with
questions to help us work together with you
on the design. It's important to realize that
there are many small details that can work
together on a drum's function and character,
or they can work against one another and
defeat the success of the build. Our initial
discussion will primarily be about goals --
how you want the drum(s) to sound, feel, and
look. We'll also talk about how and where
you'll be using it.
Then we'll make recommendations based on
that discussion -- dimensions, shell species
and construction, edge profiles, hardware
design, and more. Many of the smaller
details we can just take care of, making
sure that they support your goals. There
are also some items that we'll specify
based on selections that meet our
standards -- things like lug design and
metals, vent position, or finish options.
After that, we'll send you a written
quotation for you to look over as
verification of the decisions we've
reached together. If everything looks right,
you'll give us an approval and a deposit
to get the project underway.
We've found that the key to a successful
build is good communication in both
directions. We view a custom drum build
as a joint customer/builder project
and we strive for a great overall
experience for everyone involved.